Douglas Kim

Connection Science Fellow
Douglas Kim has almost 30 years of experience in co-founding and running category-leading enterprise software businesses in AI, customer engagement and business process automation.  He was the founder and GM for the Cloud business at PEGA, a publicly-traded billion dollar leader in AI-enabled process automation technologies, founder of Talksender, the world's first rich media email marketing company and a founding member of NovaSoft, the category leader in cloud-based content management where he ran Europe and Latin America. 
Most recently he was the Chief Commercial Officer responsible for creating the multimillion-dollar Enterprise SaaS business for Cogito - an MIT Media Lab spinout co-founded by Dr. Sandy Pentland, growing the business by 400%, and helping raise almost $100MM in capital from, Goldman Sachs and other corporate venture funds.  Today he invests in and advises startup founders who are interested in addressing the "future of work" and the balance between corporate needs for responsible growth and profitability with societal needs for privacy, safety and health.  A biomedical and industrial manufacturing engineer by training, Douglas applies an engineered, systems-view approach to building and scaling businesses, and is a proven coach to founders and their leadership teams.